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SAP Practice - Sales cloud

iServiceGlobe proprietary “Social Tips” highlights a user’s LinkedIn degree of connection with a contact in the lead or an opportunity. It suggests connections that users have with individuals who have a first-degree connection to contact in the lead or an opportunity.

Social Cloud

Our team has developed a set of social media solutions to help organizations use their CRM applications to translate their social networks into sales. Whether you use the iServiceGlobe developed solution or want to expand your existing CRM application to leverage social media contacts, our team of developers can help you translate your social network into actual sales.

Utilizing iServiceGlobe CRM, a user can see “Sales Tips” based on who the user may know or who the user’s colleagues worked with in the past at the prospect company. “Sales Tips” also provides users with notices about ongoing discounts or promotions around a product or service to help sales executives make informed decisions throughout the entire sales process.

 

Sales Cloud

SAP moved from the sidelines into a leadership position in sales solutions by acquiring the Callidus Cloud (https://www.calliduscloud.com/). iServiceGlobe has broad experience in AI and predictive analytics-based Sales cloud solutions to put the data at salespeople’s fingertips for faster sales closures. iServiceGlobe provides consultative, collaborative sales tools and amplification of sales efforts. Empower your Sales Team Our Sales Cloud solutions provide a variety of features that help make sales representatives more productive, sales managers more effective, and sales executives better equipped for timely and informed decision-making. Based on your company size and strategic goals, we have a variety of solutions that will provide your sales team with the tools to maximize your performance.

SAP Practice - Social Cloud

Marketing Cloud

AI (Artificial Intelligence) powered SAP Marketing Cloud attracts and engages the targeted audience and increases the conversion rate while keeping the customer loyal and satisfied. Jumpstart your Marketing Efforts Our CRM software solutions will help drive demand for your products by optimizing your marketing resources and improving your market segmentation. Working with your marketing team, we ensure that our software will help you deliver the right message to the right target at the right time.

SAP Practice - Service Cloud

Service Cloud

iServiceGlobe has in-depth experience in the Omnichannel customer service cloud.

Customers may initiate a service request by email, follow up with a chat, and may end up using a high-touch phone call to expedite the service request. iServiceGlobe has implemented solutions that provide visibility of a customer service request across all communication channels with real-time updates from all the channels. The Omnichannel service cloud solutions empowered the service agents while increasing customer satisfaction.

SAP CUSTOMER EXPERIENCE (CX) SOLUTIONS- SAP C/4HANA.

With over a decade of SAP implementation and configuration experience, we will help you maximize the customer experience by the use of your SAP solutions. With clients such as Hewlett Packard, Konami Digital Entertainment, Synopsys, Moen, Bentley Systems and others, our team combines cross-industry expertise with a deep understanding of SAP. From blueprint and realization too and go-live and training, our team will help you optimize the SAP solutions for your business processes and enhanced customer experience.

Generate more prospects and close more business with sales automation tools.

Streamline your marketing efforts and improve ROI with proven marketing cloud solutions.

Deliver quality service to your prospects and customers every step of the way.

Pull and analyze data in real time to get a 360-degree view of the effectiveness of your sales, marketing, and customer service activities.

Ensure your team members have 24/7 access to critical Customer data from anywhere, anytime and any device